Services

We do the setup alongside you.

Software is the easy part of changing systems. The work is in the data, the settings and the habits of the people using it every day. That is what our services cover.

01

Implementation

We configure STHIR around how your business already works, so your team signs in to a system that is ready to use on the first day.

  • Company, GSTIN and tax settings
  • Chart of accounts and the financial year
  • Invoice, order and receipt numbering series
  • Users, roles and two-factor sign-in
  • Payment terms and customer credit limits
  • Print details: bank account, terms and signatory
02

Data migration

Your customers, products and open balances come with you. We bring them over from Tally exports, Excel or your current software, and check them with you before go-live.

  • Customers and suppliers, with GSTIN and terms
  • Products with HSN code, unit and rates
  • Opening stock, item by item
  • Opening balances for every account
  • Open invoices and bills, so ageing is right from day one
  • An opening trial balance agreed with you
03

Customisation

When a part of your process needs something the standard product does not do, we scope it with you and quote it before any work starts.

  • Reports and exports in the format you use
  • Document layouts for invoices and orders
  • Rules such as approvals and credit holds
  • Connections to tools you already rely on
04

Training

Short sessions for each role, using your own items and customers, so people learn the screens they will use every day and not a demo company.

  • Separate sessions for sales, stores, purchase and accounts
  • Run on your data, in your workspace
  • Written steps for the daily and month-end tasks
  • A follow-up session after your first month-end close
05

Support

After go-live there is a person to call. Support plans cover questions, problems and the product updates we release.

  • Email and phone support from people who know the product
  • Help with month-end and GST questions inside STHIR
  • Product updates included
  • Priority response on the Enterprise plan
How a move works

Five steps from your old system to STHIR.

Each step ends with something you can check. Nothing goes live until the opening numbers match the ones you have today.

  1. Discovery

    We learn how you sell, buy, stock and bill, and what you want to stop doing by hand.

  2. Setup

    Your workspace is configured: tax, accounts, numbering, users and print details.

  3. Migration

    Masters, opening stock and balances are loaded, then the opening trial balance is agreed.

  4. Training

    Each team learns its own screens on its own data, before the switch.

  5. Go-live

    You start invoicing in STHIR, with us on hand through the first weeks and month end.

Tell us what you use today.

Tally, spreadsheets or another system: we will tell you what moves across and how the switch would go.